Effective Date: December 31, 2024

 

At Zenflex Hato, your privacy and security are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website zenflexhato.com or make a purchase. By using our services, you consent to the practices outlined in this policy.

 

1. Information We Collect

We collect the following types of personal information:

 

a. Personal Identification Information

When you make a purchase or create an account on Zenflex Hato, we may collect the following personal details:

 

Name

Email Address

Phone Number

Shipping and Billing Address

Payment Information (such as credit card details or PayPal account)

b. Non-Personal Identification Information

We also collect non-personal data when you visit our website. This includes:

 

Browser type

IP Address

Device information

Operating system

Referring websites

Pages you visit on Zenflex Hato

Time spent on the website

This data helps us improve your shopping experience and tailor our services to better meet your needs.

 

2. How We Use Your Information

a. To Provide Services

The information we collect is used to process and fulfill your orders, including shipping and handling, billing, and customer service support. We may also use your contact details to send you order updates or responses to inquiries.

 

b. Communication

We may send promotional emails or newsletters with updates about new product releases, discounts, and offers. You can opt-out of these communications at any time by clicking the “unsubscribe” link in the email or contacting us directly.

 

c. Website Improvements

We use non-personal data to enhance our website’s user experience, analyze customer preferences, and improve the functionality and design of the website.

 

d. Legal Obligations

We may use your personal information to comply with legal obligations, resolve disputes, and enforce our agreements.

 

3. How We Protect Your Information

We take data security seriously and implement industry-standard encryption techniques to safeguard your information. We use secure SSL certificates to encrypt all sensitive data transmitted through our website. Additionally, we ensure that our partners (such as payment processors) adhere to strict security practices to protect your personal information.

 

a. Payment Information

We never store your full payment information (such as credit card numbers). Instead, we use trusted third-party payment processors to handle secure transactions. These third parties are PCI-DSS compliant, ensuring your data is protected during payment processing.

 

b. Data Retention

We retain your personal information only for as long as necessary to provide our services or comply with legal obligations. Once this period ends, we will securely delete or anonymize your personal data.

 

4. Sharing Your Information

We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

 

With trusted third-party service providers who assist us with fulfilling orders, processing payments, and improving the website. These partners are required to protect your information and use it solely for their designated tasks.

If required by law or to protect our rights, we may disclose your information in response to legal processes or requests from law enforcement.

5. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, analyze site traffic, and provide personalized content. You can control cookies through your browser settings, but please note that disabling cookies may limit certain website functionalities.

 

6. Your Rights

a. Access and Correction

You have the right to request access to the personal information we hold about you. If any of your data is inaccurate or incomplete, you can request corrections.

 

b. Deletion

You have the right to request the deletion of your personal data, subject to certain exceptions, such as when it’s necessary for us to fulfill a contract or comply with legal obligations.

 

c. Opting Out of Marketing Communications

You can opt out of receiving marketing emails at any time. Simply click on the “unsubscribe” link at the bottom of any email we send, or contact us directly at info@zenflexhato.com.

 

7. Children’s Privacy

Zenflex Hato does not knowingly collect personal information from individuals under the age of 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information.

 

8. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the updated policy will be effective immediately upon posting. Please review this policy periodically for any updates.

 

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Zenflex Hato

300 Oxford St, Hartford, Connecticut

Phone: (860) 236-1340

Email: info@zenflexhato.com