Privacy Policy for ZenFlexHato

Effective Date: March 26, 2025

At ZenFlexHato, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website zenflexhato.com or make a purchase from us. By using our website and services, you agree to the terms of this Privacy Policy. Please read this policy carefully.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

  • Personal Information: This includes your name, email address, mailing address, phone number, and payment details. We collect this information when you create an account, place an order, or contact us for customer support.

  • Non-Personal Information: We collect data about your visit to our website, including IP addresses, browser type, pages visited, time spent on the site, and device information. This data helps us improve our website and services.

  • Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences, personalize your experience, and analyze site traffic. You can control cookie settings through your browser.

2. How We Use Your Information

ZenFlexHato uses the information we collect to provide you with the best possible service. The ways in which we use your information include:

  • Order Processing: We use your personal and payment information to process and fulfill your orders, including shipping and handling.

  • Customer Support: We use your contact information to respond to any inquiries, issues, or support requests.

  • Improving Our Services: We use non-personal information to improve the performance, functionality, and user experience of our website.

  • Marketing Communications: With your consent, we may send you promotional emails, newsletters, or other marketing materials related to our products and services. You can opt-out of these communications at any time by following the unsubscribe instructions in the emails.

3. How We Protect Your Information

ZenFlexHato takes the security of your personal information seriously. We use a variety of technical, administrative, and physical security measures to protect your data, including:

  • Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive information such as payment details during transmission.

  • Data Access Controls: Only authorized employees have access to your personal information, and we take steps to ensure that this data is stored securely.

  • Third-Party Providers: We work with trusted third-party providers, such as payment processors and shipping carriers, to deliver our services. These providers are required to maintain the security of your information and use it only for the purposes for which it was provided.

However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

ZenFlexHato will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, shipping companies, and marketing platforms. These providers are only allowed to use your information to perform services on our behalf.

  • Legal Compliance: We may disclose your information if required by law or to comply with a legal process, such as a subpoena or court order.

  • Business Transfers: In the event of a merger, acquisition, or sale of ZenFlexHato or its assets, your information may be transferred as part of the transaction.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your personal information by logging into your account on our website or contacting us directly.

  • Opt-Out of Marketing Communications: You can opt out of receiving marketing communications by clicking the unsubscribe link in our emails or contacting us at info@zenflexhato.com.

  • Data Deletion: You may request the deletion of your personal information, subject to certain legal exceptions. To request the deletion of your data, please contact us at info@zenflexhato.com.

6. Children’s Privacy

ZenFlexHato’s website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by ZenFlexHato. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

8. Changes to This Privacy Policy

ZenFlexHato reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the updated effective date will be clearly displayed. We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

By using ZenFlexHato’s website and services, you consent to the collection and use of your personal information as described in this Privacy Policy. We are committed to safeguarding your privacy and providing a secure online shopping experience.