Sales Policy for ZenFlexHato

Effective Date: March 26, 2025

Welcome to ZenFlexHato! This Sales Policy outlines the terms and conditions for purchasing products from our website zenflexhato.com. By accessing and using our website to place an order, you agree to comply with and be bound by this Sales Policy. Please read these terms carefully before making a purchase. If you do not agree with any part of this policy, you should not proceed with the order.

1. Acceptance of Terms

By placing an order on ZenFlexHato’s website, you agree to abide by the terms and conditions outlined in this Sales Policy. ZenFlexHato reserves the right to modify or update these terms at any time, and such changes will be reflected on this page with an updated effective date. It is your responsibility to review this page periodically to stay informed of any changes.

2. Product Information

ZenFlexHato strives to provide accurate and up-to-date information regarding the products listed on our website. All descriptions, images, and pricing are provided as accurately as possible. However, we do not guarantee that all product descriptions or pricing are error-free. In the event of an error, ZenFlexHato reserves the right to cancel or refuse any order placed for an incorrect product price or description.

3. Pricing

All prices listed on the ZenFlexHato website are in U.S. Dollars (USD) and are subject to change without notice. The final price of your order will be confirmed at checkout, including any applicable taxes, shipping fees, and discounts. ZenFlexHato reserves the right to modify prices at any time.

4. Order Confirmation

After you place an order, you will receive an order confirmation email. This email will contain the details of your purchase, including the products ordered, the total amount charged, and the delivery address. Please review this email for accuracy, and contact us immediately if there are any issues or changes required.

Please note that receiving an order confirmation does not guarantee acceptance of the order. ZenFlexHato reserves the right to cancel or modify any order for reasons including but not limited to product availability, payment issues, or errors in pricing or product information.

5. Payment Methods

ZenFlexHato accepts the following payment methods:

  • Credit and Debit Cards: We accept Visa, MasterCard, American Express, and Discover cards.

  • PayPal: You can also pay securely via PayPal.

  • Other Payment Methods: Additional payment methods may be available depending on your location. These will be displayed at checkout.

All payments must be made in full at the time of order. If your payment is unsuccessful, we will notify you and your order may be canceled.

6. Shipping and Delivery

ZenFlexHato ships orders within the United States. We offer several shipping methods, including standard and expedited shipping, based on your delivery address and order size. Shipping costs will be calculated at checkout, and estimated delivery times will be provided for each shipping option.

  • Standard Shipping: Typically delivered within 5-7 business days.

  • Expedited Shipping: Typically delivered within 2-3 business days.

  • Overnight Shipping: Delivered the next business day (available for specific locations and products).

Delivery times are estimates, and while we strive to meet these timelines, ZenFlexHato is not responsible for delays caused by third-party carriers, weather events, or other factors beyond our control. You will receive tracking information via email once your order has shipped.

7. Order Cancellations

You may cancel your order within 24 hours of placing it. If you need to cancel your order, please contact us immediately at info@zenflexhato.com. Once an order has been shipped, it cannot be canceled, but you can initiate a return following our Returns and Exchanges Policy.

8. Returns and Exchanges

If you are not satisfied with your purchase, you may return it within 14 days of receiving the item, as long as the product is unused, undamaged, and in its original packaging. The return shipping cost is the responsibility of the customer unless the product is defective or incorrect. Refunds will be processed to the original payment method once the return is received and inspected.

For more details, please refer to our Returns and Exchanges Policy.

9. Intellectual Property

All content on ZenFlexHato’s website, including text, images, logos, videos, and product designs, is owned by ZenFlexHato or its affiliates and is protected by copyright and trademark laws. You may not use, copy, reproduce, distribute, or create derivative works from any of the content on our website without prior written permission.

10. Limitation of Liability

ZenFlexHato is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. We make no guarantees regarding the accuracy, reliability, or performance of our website or the products sold. In no event will ZenFlexHato be held liable for any damages resulting from your use of the website or products.

11. Privacy Policy

Your privacy is important to us. By placing an order on ZenFlexHato, you agree to the terms outlined in our Privacy Policy. This policy explains how we collect, use, and protect your personal information.

12. Dispute Resolution

Any disputes arising from the use of our website or the purchase of products will be resolved through informal negotiations or, if necessary, binding arbitration. By using our services, you agree to resolve any disputes with ZenFlexHato through this process.

13. Changes to Sales Policy

ZenFlexHato reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on this page, and the updated effective date will be clearly indicated. We encourage you to review this policy periodically to stay informed of any updates.

14. Contact Information

If you have any questions or need assistance with your order, please feel free to contact us:

By making a purchase from ZenFlexHato, you agree to comply with this Sales Policy. We are committed to providing you with high-quality sports equipment and excellent customer service. Thank you for choosing ZenFlexHato!